Skip to content

FAQ

What payment methods can I use?

You pay with PayPal, using a card or balance on your PayPal account. Prices are in US dollars, and PayPal converts them if you pay in another currency.

My card statement says PayPal

Because you paid with PayPal, your statement may show PayPal along with the seller's name.

How do I cancel?

You can do it right away from My account › Cancel subscription. After canceling, you can keep reading until the period you already paid for ends.

Can I get a refund?

If you haven't opened any paid post, you can get a full refund within 7 days of payment (14 days in the EU and UK). Once you open a paid post, it generally can't be refunded. See the Refund Policy for details.

My payment failed

Check that the card or account on your PayPal allows international payments and has enough limit.

Can't find your answer?Contact us